Overview
At Florida Police Prep, we aim to provide a high-quality experience for all our customers. We understand that there may be instances where you might need to request a refund or manage your subscription. This policy outlines our approach to refunds, cancellations, and subscription management to ensure transparency and clarity. Please review the following sections to understand our terms and how we handle requests.
Refunds
We generally do not provide refunds unless approved by management on a case-by-case basis. If you believe you are eligible for a refund, please contact us with your request. Our team will review your situation and determine if a refund can be granted. If a refund is approved, please allow 5-7 business days for the amount to be reflected on your statement.
Subscription Cancellations
You can cancel your subscription at any time. However, please note that canceling your subscription will only affect the next billing cycle. Payments made before cancellation are non-refundable. To cancel your subscription, please contact us using the details provided on our website.
Automatic Renewals
For your convenience, all subscriptions automatically renew at the end of each billing cycle. To avoid being charged for the next cycle, ensure you cancel your subscription before the renewal date.
Subscription Upgrades and Downgrades
You may upgrade your subscription to a higher tier by contacting us. However, downgrades are not permitted. If you wish to upgrade, please reach out to our support team for assistance.
Contact Us
For any questions regarding refunds, cancellations, or subscription management, please contact us here.